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Terms and Conditions

We have tried to keep the ordering process as simple as possible, and to limit the number of terms and conditions that need apply. However, if you have any questions about the details of the sections below, please email us at info@spotters-shades.co.uk

Order information
We display all prices for the items, delivery, and other services clearly on the website. If, by mistake, we have under-priced an item we are not liable to sell you the item at that price (provided we have not already informed you that the item has been dispatched).
Subject to errors, all the information and prices on this website are correct at time of order. If we need to change the cost of your order, we will contact you by email to confirm that you want to continue. You can, of course, cancel the order if you want.

This website must not be used for any other purpose than searching for a title or placing an order with us.
It must not be used for any transmitting of illegal or objectionable material, the breaching of any laws including copyright and unauthorised access or disrupting the network or website or causing interference and enjoyment of the site for other users.

No goods will be dispatched until paid for in full.

If for any reason you are unhappy with a book purchased from Spotters Shades (UK), you can return it to us in its original condition within 30 days of the date you received it, and we will issue a full refund for the price you paid for the product.

If we cannot supply an item you order, or the item you receive is damaged, we can either refund any money you have paid us, or we will replace the item. We have no other liability to you.
We reserve the right not to sell to trade customers for re-sale purposes.
To the full extent permitted by law, you agree that neither this company, nor its directors, partners or employees are liable for any damages arising out of use or in connection with the content, information, materials or products of this website.
We do not accept any liability for direct or indirect damages, any loss of data, income or profit or damage to property and third party claims, from the use of this site.

There will be no contract of any kind between you and us unless and until we actually inform you that the goods are available. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that we inform you that the goods are available (and not before), a contract will be made between you and us.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

Privacy statement
Spotters Shades UK recognises the concern of our customers regarding privacy of information. All information you give to Spotters Shades UK is stored securely, and is not accessible to other users. Any information you give to Spotters Shades UK will not be distributed to any other company or organisation unless you give us your express consent.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. If you wish we can email you with details of products that we believe may be of interest to you.  We will not e-mail you or pass Your information to a third party unless you have given us your consent. We do not hold details of your credit/debit cards.  Financial transactions are handled by our agents Romancart.
The type of information we will collect about you includes:

your name
email address
items ordered
order value

We will endeavour to ensure the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it within 14 days.
The personal information which we hold will be held securely in accordance with the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your computer. You can usually modify your computers settings to prevent this happening. The information collected in this way can be used to identify you when you revisit our website.

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